Que. Delivery at your doorstep
Ans. We deliver all sizes of motors anywhere in the periphery of 50 kms so that our esteemed clients don’t have to go through the tedious ordeal of transporting the motor to their site/home. We deliver the motor at your site in 4-5 hours to 24 hours. Delivery: Prompt Packaging: Durable and safe
 
 
Que. Motor care
Ans. Once the customer returns the motor after the stipulated time limit, we repair the motor and test it. Only if it passes the tests, shall we offer it on rent. Or else it will be discarded. We want our customers to have the best products and services because they are dealing with the best. We also offer the unique facility to our customers to come and check the motor at our testing centre.
 
 
Que. Online ordering safety and efficiency
Ans. We have constant customer support and we respond immediately to your queries. We take utmost care of our customers and help them feel convenient.
 
 
Que. How long have you been in business?
Ans. We are a licensed company and we have been in business for over 30 years and we have always delivered the best to our esteemed customers.
 
 
Que. What is the guarantee of your motors?
Ans. All products supplied/Manufactured by Elcen Machines Pvt. Ltd are guaranteed for ten years against manufacturing defects. Any manufacturing defects should be brought to notice prior to purchase. Liability will not be accepted for accidents due to inappropriate installation, selection, maintenance or carelessness.
 
 
Que. What is the quality of motors?
Ans. Our motors are ISO 9001:2000 certified and we offer only high quality standardized products. Check our CSR and Quality Policy for further information on our quality precision.